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Sales and Returns Policy

 

Sales

This website is operated by The Falk Company Ltd. All credit and debit card transactions are securely processed by Barclaycard Merchant Services ePDQ. The Name that will appear on your statement is 'The Falk Company Ltd.'
 

At UnusualWatches.co.uk , we make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. The Falk Company Ltd. shall be under no liability for any delay or failure to deliver the products within estimated timescales.

UK Shipping: UK Orders will be shipped via Royal Mail Special Delivery. Delivery times are normally 1-2 working days.

International Shipping: International orders are shipped via Fedex or Royal Mail Airsure. Delivery times are normally between 3-5 working days.

Watches are fully covered by ourselves during shipping.

 

International Orders
All items ordered from countries within the EU are subject to a sales tax of 17.5%. Items ordered from outside of the EU will be exempt from the sales tax of 17.5%. The Falk Company Ltd. is however, not liable for any import duties / taxes you may incur upon receiving the ordered items.

 

Returns

At UnusualWatches.co.uk we want you to be satisfied every time you shop with us. However, we understand that you may occasionally want to return items to us. In this event, items can be returned direct to UnusualWatches.co.uk within 7 days.

When returning items to UnusualWatches.co.uk, the item(s) must be in its original packaging and unused. On receipt of the returned item, you will be refunded in full. For your benefit and security in the event of a return we recommend sending the goods back to UnusualWatches.co.uk by Royal Mail Special Delivery. This will ensure proof of delivery and insurance of the goods whilst they are in transit. Please make sure to obtain a receipt from your post office as we cannot be responsible for returned parcels lost in transit.

We will refund international orders, but the cost of shipping the product back to the UK will be incurred by the purchaser.

If you should experience problems with or have any queries about our returns procedure please contact a member of the Unusual Watches Team on +44 (0)1482 652885, Monday to Friday between 9am and 5pm or email info@UnusualWatches.co.uk

The 7 day return policy is only valid for purchases made online or via the telephone from www.UnusualWatches.co.uk . If you have purchased any of our featured products from another stockist, you must refer to their individual return policies.

 

The Falk Company Ltd . 25 Packman Lane . Kirk Ella . East Yorkshire . HU10 7TH
Company Number: 5482181 . VAT Number: 865799351

 

 

 

 

info@unusualwatches.co.uk